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Article number: kb-12
Q. Email just isnt working
A.
If you are having problems with emails not getting through to you, then this could be one reason (there could also be many other reasons).
Log in to cPanel and then click on the MAIL icon.
Now click on the 'Default Address' text link.
Now click on 'Set Default Address'
Select the domain you are having problems with where is says 'Send all unrouted e-mail for:' and then DONT ENTER ANYTHING in to the next text entry box where it says to:
Click on the CHANGE button and this will set all incoming main for the chosen domain to land in your inbox and not to fail or be deleted etc.
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